Privacy Policy Statement

Effective Date: 04-Nov-2025

At Maple Micro Farms (“we,” “our,” or “us”), protecting your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

By using our website or services, you consent to the practices described in this policy.

1. Accountability

We are responsible for all personal information under our control. A designated Privacy Officer oversees compliance with this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or contact us.

• Non-Personal Information: Browser type, IP address, device information, and website usage data collected through cookies or analytics tools.

3. Purpose of Collection

We collect and use your information only for purposes that a reasonable person would consider appropriate, including:

• Processing and delivering your microgreens orders.

• Communicating with you about purchases, inquiries, or promotions (with consent).

• Improving our website, services, and customer experience.

• Meeting legal and regulatory requirements.

4. Consent

We obtain your meaningful consent before collecting, using, or disclosing your personal information. Consent may be express (e.g., signing up for a newsletter) or implied (e.g., providing your address for delivery). You may withdraw consent at any time, subject to legal or contractual restrictions.

5. Limiting Collection, Use, and Retention

We collect only the information necessary for identified purposes. Personal information is retained only as long as required to fulfill those purposes or as required by law.

6. Disclosure of Information

We do not sell or rent your personal information. We may share it only with:

• Service providers (e.g., payment processors, delivery partners) who assist in our operations.

• Legal authorities when required by law or regulation.

• Business transfers in the event of a merger, acquisition, or sale of assets.

7. Accuracy

We make reasonable efforts to ensure that personal information is accurate, complete, and up to date. You may request corrections at any time.

8. Safeguards

We use appropriate physical, organizational, and technological safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse.

9. Openness and Access

You have the right to request access to your personal information, know how it is used, and to whom it has been disclosed. Requests can be made in writing to our Privacy Officer.

10. Challenging Compliance

If you have concerns about our privacy practices, you may contact our Privacy Officer. If unresolved, you may also contact the Office of the Privacy Commissioner of Canada.

11. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You may disable cookies in your browser, but some features may not function properly.

12. Contact Us

For questions, requests, or complaints regarding this Privacy Policy, please contact:

Privacy Officer – Maple Micro Farms
Email: info@maplemicrofarms.com
Phone: 365-275-5724